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Manufacturing and service companies typically request potential suppliers to complete a New Supplier Quality Survey to begin the process of evaluating a supplier’s ability to consistently deliver products or services that meet quality and reliability standards.
The survey assesses critical areas such as,
- Quality System
- Management including commitment, customer focus, the quality policy, etc.
- Resource Management
- Product Realization, Design and Development, Purchasing, Production & Control of Monitoring and Measuring systems
- Measurement, Analysis, and Improvement
This is typically the first step in locating a new source of supply. By reviewing these areas, the company can identify risks, ensure regulatory and customer requirements are met, and determine the supplier’s alignment with continuous improvement practices. This can be only the first step in approving them as a qualified supplier. There may be a need for additional evaluation that could include a site visit by the company’s management team.
